Refund Policy
Welcome to Devpoojann.com. We are committed to providing you with high-quality astrological consultations designed to offer insight and guidance. We understand that circumstances can change, leading to a need for policy adjustments. Below is our Refund Policy, designed to be fair and accommodating to our clients while ensuring the integrity and sustainability of our services.
Refund Eligibility
Clients are eligible for a full refund of the consultation fee if they decide to cancel their appointment and inform us at least 48 hours (2 days) before the scheduled consultation time.
Process for Requesting a Refund
1- Notification: To initiate a refund, clients must contact us via our designated email address or phone number, which can be found on our website or consultation confirmation email. The request for a cancellation and refund must be made at least 48 hours before the scheduled consultation.
2- Verification: Upon receiving your request, our team will verify the timing of your request in relation to your scheduled appointment time.
3- Confirmation: Once your refund request is verified and approved, we will initiate the refund process. You will receive a confirmation email from us acknowledging the cancellation of your appointment and the processing of your refund.
Refund Processing
Refunds will be processed using the original method of payment. Please allow for up to 10-14 business days for the refund to be reflected in your account. The exact timing may vary depending on your bank or credit card issuer.
Exceptions
Requests for refunds made less than 48 hours before the scheduled consultation time will not be eligible under our standard policy. However, we understand that exceptional circumstances can occur. If you believe your situation warrants special consideration, please contact us directly to discuss your case.
Rescheduling
Instead of cancelling, clients have the option to reschedule their consultation to a more convenient time, subject to availability. Please contact us at least 48 hours before your scheduled appointment to arrange a new consultation time.
Contact Information
For any questions regarding our refund policy or to initiate a refund or rescheduling request, please contact us at:
Phone: +918077812720
We are here to support you and ensure your experience with Devpoojann.com is positive and fulfilling. Thank you for your understanding and cooperation with our policies.
Contact Us- +918077812720
Pandit Rajendra Prasad Shastri
Near Jali Wala Mandir Seohara
Teh. Dhampur Dist. Bijnor
Mob. No. +918077812720
Pin Code - 246746
If you have any questions about these Terms, please contact us.